Frequently Asked Questions
Q: What is HHC Shop?
A: HHCShop is a one-stop shop for your medical supplies and equipment needs. Owned and operated by Home Health Care, Inc. a premier provider of comprehensive health services for more than 15 years. An online store where you can conveniently access a wide variety of products from consumable/disposable supplies to medical equipment to help you in the care of your loved one.
Q: What are the products?
A. The products are classified as;
•Home Care Supplies
•Covid-19 Test Kits
Q: What do I need to placed an order?
A: All you need is a smartphone to access the website
Q: Is this require a mobile data/internet connection?
A: Yes, you will need internet connection through broadband or mobile data.
Q: Is my information secure?
Q: How do I pay?
A: HHCShop provides cashless options to pay: Credit or debit card directly via Paypal without creating a PayPal account. This can be accessed to the payment and shipping option after placing your option.
•Pay with a bank account
•Pay with a credit card
Q: How to request a return/refund?
A: For return/refundFor return/refund for any of the following reasons
•The item received does not match the order descriptions/specifications (e.g. wrong item, size etc.)
•The item has defective/damages (We recommend that the buyer to take a photo of the item upon receipt)
•The item did not received
Q: What if I have other questions?
A: Please feel free to email us at firstname.lastname@example.org or call us 8920 1445